With patients/families

Inpatient Unit (IPU) Listener volunteer

Our Listener volunteers will provide one to one emotional support to patients and family members on the IPU as identified by the nursing team.

Opportunity details


Peace Hospice, Watford


Supportive Care

Likely hours

2 - 3 hours per week

Our short stay Inpatient Unit (IPU) provides symptom, pain and medication management for patients dealing with a life limiting illness, as well as end-of-life care for those in the last days of their life. Our Listener volunteers will provide one to one emotional support to patients and family members on the IPU as identified by the nursing team. This role sits under our Supportive Care team who provide a holistic support service to patients, carers or family members both pre and post bereavement.

Join our Supportive Care Team

Our Supportive Care services help patients, carers, family members, children or close friends to cope emotionally and practically when a diagnosis of cancer or another life-changing illness is received. Support is tailored to the needs of each patient and family. Our Supportive Care Teams are here to help you secure practical help, boost your emotional well-being and work through the psychological challenges that life changing illness brings.
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"One of the things I like most about the role is the chance to chat to patients and families. I'm not there to discuss anything medical, I’m there to just chat and be with them. This makes a huge difference to both patients and carers."

Supportive Care Volunteer

Benefits of becoming a Listening Volunteer

Full training and supervision provided You'll attend a one-day training course and will be assigned a line-manager to support you throughout

Make a difference to patients and families The emotional support you provide, will be invaluable to the patients and their families

Free up valuable nursing time The support you provide will help our clinical colleagues focus on patients’ medical needs

At our Inpatient Unit in Watford

Two to three hours a week

No previous experience is necessary. We are looking for people with a desire to help, who are good listeners, caring, compassionate and sensitive to the needs of others, trustworthy, reliable and non-judgmental.

There will be a one-day in person mandatory training session at one of our Rennie Grove Peace sites.  There will be some additional mandatory training for you to complete at the start of your volunteering with us and periodic refresher training.

You will be line managed by our Bereavement Listening and Talking Therapies Team. You will also have support from the Clinical Team on the Inpatient Unit as and when needed.  There will be a short settling-in period to make sure you are happy, and the role is right for you.

We rely on the commitment of our volunteers to support our services, however we understand that you may need to take a break from your volunteering.  Your line manager will be in regular contact during your break and will be happy to discuss any changes to the support you can provide if necessary.  If you have been on an extended break it may be necessary for you to attend some refresher training.