Tell us what you think (Easy Read form)

If you would like to send us some feedback we would love to receive it as everything you tell us helps Rennie Grove Peace continue to make improvements to its services.

Tell us what you think (Easy Read form)

Tell us what you think (easy read form)

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This form tells you how to let us know what you think about Rennie Grove Peace.

You can use this form to make a complaint or tell us when we have done something good.

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Making a complaint

Making a complaint means speaking up about something you do not like.

If something has gone wrong with your support from Rennie Grove Peace, you should tell us.

It is OK to complain. It can be a good way of making things better. We need to know what is wrong so we can put it right.

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Telling us about other things

We would also like to hear the things you think Rennie Grove Peace is doing really well. We call this a compliment.

Or if you have an idea, we would like you to tell us about it.

This will help us make sure our services are as good as possible. We call this feedback.

How to tell us what you think

Use this form to tell us what you think about Rennie Grove Peace.

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If you need help with this form

If you need help filling in the form, ask someone you trust or a member of staff.

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Phone number

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Email address (if you have one)

I want to tell Rennie Grove Peace...
About something good
About something that is wrong
About an idea
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What is it you want to tell us?

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How we manage your personal information

If you are happy to give it to us (this means consent), we need personal information about you like your name, where you live and how we can contact you.

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We need your consent to:

Get in touch with you

Share your feedback with the right team

Use this feedback to help us improve our services

If you are happy to give it to us (this means consent), we need personal information about you like your name, where you live and how we can contact you.

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About your information

We will keep your personal information safe for 1 year.

We may also share your complaint with other people who may not be from Rennie Grove Peace if they need to know about it.

You can ask about your personal information by contacting the Rennie Grove Peace Data Protection Officer at: DPO@renniegrovepeace.org

Or you can contact the information Commissioner’s Officer on 0303 1231113

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Do you consent for us to use your personal information?

Thank you for your feedback to help us improve our services.

What happens next?

If you made a complaint to Rennie Grove Peace, we will do our best to sort it out as quickly as we can.

Some complaints can be sorted out quickly and easily. For example, if you speak to a member of Rennie Grove Peace staff in your local area, they might be able to sort out your complaint straight away. Other complaints may take longer to sort out.

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