New Urdu leaflet to improve access to services

We're delighted to announce the launch of a new Urdu-language leaflet, created with input from the community to help more people understand the hospice’s services and access support from the point of diagnosis.

New Urdu leaflet to improve access to services

Alternatively, you can view or download the Urdu language PDF here

The leaflet is part of the ongoing commitment we’ve made to inclusivity, ensuring that language is not a barrier to receiving information and support.

To develop the resource, we’ve worked closely with local community members and organisations, including meetings with the Hertfordshire Asian Women’s Association (HAWA) and Safeena Muslim Cancer Support Network. These sessions focused on discussing the best approaches and content to make sure the final materials were clear, easy to understand, and relevant.

From the very start, we wanted to involve the community in creating this resource. We spoke with local groups, patients, and families to understand what information they needed and the best way to present it. By listening to the people who will actually use our services, we’ve been able to produce a resource that truly supports families from the moment they need us, helping them feel informed, supported, and confident in reaching out.

- Alison, Community Engagement Manager

Alison May. Community Engagement Manager at Rennie Grove Peace

We are proud to review the document in Urdu and provide feedback. Accurate interpretation is essential, not just for clarity, but for ensuring care reflects the cultural and spiritual values of the Muslim community. By making these documents accessible and respectful, we help families make informed decisions with confidence and compassion. This work is about dignity, trust, and inclusion, and we’re committed to being part of that journey together with Rennie Grove Peace.

- Zahida Ramzan-Asghar, Trustee at Safeena Muslim Cancer Support Network

Care that respects faith, culture, and wishes

The importance of culturally sensitive care is reflected in the experience of Mrs Begum, who stayed in our Inpatient Unit in Watford. Her daughter, Sadia, shared how our team supported her mother’s spiritual needs:

“Mum grew up in Pakistan and was a devout Muslim. At this stage of her life, it was very important to us as a family to be able to pray with her.

“Mum had a lovely room in the Inpatient Unit. Having that private space meant we felt comfortable playing the Quran without worrying about disturbing anyone else. This made a huge difference to us as a family.

“It was also great to have the quiet room for visitors to pray if they wanted. It was a calm, clean space that helped Mum and our family feel supported.”

We provide personalised care across Hertfordshire and Buckinghamshire, respecting individual beliefs, cultures, and wishes.

The new Urdu leaflet is available for patients, families, and community partners.

For any other language or translation needs, please contact us

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