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NHS Talking Therapies Admin Support Volunteer

Do you have great attention to detail and a good telephone manner? Could you use your admin skills to support our busy Bereavement, listening and talking therapies team?

Opportunity details

Location

Watford Hertfordshire

Team

Bereavement, listening and talking therapies team

Likely hours

Flexible

Our Bereavement, Listening and Talking Therapies team provide counselling support for people who are referred to us through NHS Talking Therapies. In order to provide the service to as many people as possible we need volunteer support to make sure that the admin around referrals and ongoing management of clients runs smoothly.

Main tasks

  • registering referrals on the patient record system
  • calling clients to arrange appointments and to update their information
  • making appointments and carrying out the associated admin
  • discharging clients through the patient record system
  • some basic admin such as photocopying

What are we looking for?

  • someone who is good with IT and happy to learn a new system (training will be provided)
  • someone who is confident to phone clients
  • good organisational skills with an attention to detail
  • an understanding that confidentiality is key to our service

Complete our Enquiry Form to find out more about this role.

Find out more about this role

If you have time to give and would like to join the Rennie Grove Peace volunteering team, we’d love to hear from you!

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Learn more about volunteering with Rennie Grove Peace

Without the time our volunteers give to support all areas of our work, we couldn’t help all the families who need us. We have a wide range of volunteer roles with varying time commitments to suit people in different circumstances.