Compassionate Cafés FAQs

Everyone is welcome. A Compassionate Café is about helping people through the ups and downs of life, particularly for those who have had a loss such as a bereavement, or who might be feeling lonely.

No – you can just turn up! You can go to as many Cafés as you want.

You do not need to pay to attend. Some Cafés offer free refreshments while others are run on a donation basis or have subsidised prices.

Yes, and if you need any extra support, just let us know.

You’re very welcome to bring a friend, relative or carer. Most of the Cafés also allow well-behaved dogs.

You can either email us at, call us on 01923 33 03 30, or fill out an enquiry form by clicking the button below.



  • offering a safe and welcoming space for people to come together​
  • offering friendship, emotional support and a listening ear​
  • helping people connect with their local community ​
  • providing information, guidance and signposting to available services

A volunteer-led service, tailored to what is needed in the local community.

Our Cafés are a friendly and safe space, and it’s OK not to be OK. Being upset and tearful is a natural response to grief, and we understand how you might be feeling.

Not at all. There isn’t a timescale for ‘getting over it’, and every loss is different.

You’re more than welcome to just sit and listen to others or have a general chat. You will never be forced to share anything you’re not comfortable with but if you do decide to share you can take comfort in knowing 0ur cafes provide a judgement free environment.

A Compassionate Café isn’t a counselling or formal support group. It’s an informal way of helping people to cope with a loss, with those who understand what you might be going through. If you’re interested in our counselling services please take a look at our talking therapies page.

We’re here for anyone who’s had a loss. This might be a divorce, a life-changing illness, a move to a different location, coming to terms with retirement, or just wanting some friendly company at a difficult time.

Our Compassionate Communities Group volunteers offer their companionship, time, social and emotional support to people towards the end of life due to age or illness and/or people who are suffering with a loss, in a group setting like a  Compassionate Support Hub and/or Compassionate Café.